Returns & Refunds

Because The Vintage Guide is a discovery platform, returns and refunds are processed by the seller on the originating marketplace. The terms shown on the listing page apply.

EU 14-day right of withdrawal

Buyers in the EU who purchase from a professional seller benefit from a 14-day cooling-off period under Directive 2011/83/EU. Private sellers and individually-listed vintage pieces may be exempt; always check the listing.

Authenticity

If an item turns out to be misrepresented or non-authentic, open a case directly with the marketplace (eBay Money Back Guarantee covers most listings). We’re happy to assist — reach us at Hello@thevintageguide.com.

Subscriptions

Paid memberships purchased directly from The Vintage Guide are refundable within 14 days of the initial charge, provided you haven’t made substantial use of paid features.